Overview

At BKKBJJ, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Eligibility for Refunds

Items must be returned within 30 days of purchase.

To be eligible for a refund, the product must be unused and in the same condition that you received it, with the original packaging intact.

How to Request a Refund

To start the refund process, please contact our customer support team at brazilianjiujitsuglobal@gmail.com with your order number and reason for the return. We will provide instructions on how to return your item.

Return Shipping

• Customers are responsible for return shipping costs unless the item was damaged or defective.
• We recommend using a trackable shipping service or purchasing shipping insurance for returns. We cannot guarantee receipt of your returned item.

Processing Refunds

Once we receive and inspect your return, we will send you an email to notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us at brazilianjiujitsuglobal@gmail.com.

Need help?

Contact us at brazilianjiujitsuglobal@gmail.com for questions related to refunds and returns.